At NHVPS, we aim to ensure a smooth and transparent exchange experience for all customers. Please review the guidelines below before initiating an exchange.

General Exchange Conditions

• Exchanges are accepted within 7 days from the date of receiving the product.
• All original tags and labels must remain intact.
• The merchandise must be unused, unwashed, and in its original condition.
• Items must not be dirty, damaged, or altered in any form.

For Parents / Alumni / Others

• Customers must courier the product to the NHVPS address provided.
• Return courier charges will be borne by the customer.
• Replacement will be shipped once the original item is received and verified.

For Students

• Students may bring the product directly to their respective NHVPS campus for an exchange.
• The exchange will be processed at the school level after verification.